Remote Travel Planning & Client Care Coordinator

Careers In Travel | Destination Pros; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

No prior experience required — full培训

Comprehensive training and ongoing 지원

Access to online tools, systems, and R

Flexible remote schedule

Job summary

Careers In Travel | Destination Pros seeks a detail-oriented Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This remote, flexible role suits someone who communicates well and enjoys travel.

You will handle inquiries via email, phone, and messaging; coordinate itineraries; maintain accurate notes in our systems; and work with the team to ensure a smooth, positive travel experience.

Qualifications

• Strong communication and customer service skills.
• Ability to work remotely and manage your own schedule.
• Organized, detail-oriented, and comfortable using online tools.
• Professional, reliable, and self-motivated.

Responsibilities

• Assist clients with general questions, planning support, and coordination of booking details.
• Provide excellent customer service through email, phone, and messaging.
• Support clients with organizing trip preferences, dates, and experience options.
• Help gather information needed for itineraries, reservations, and service selections.
• Maintain accurate client and booking notes within our systems.
• Communicate professionally to ensure a smooth, positive travel-related experience.
• Stay informed about available destinations, suppliers, and service offerings.
• Support follow-up, confirmations, and administrative tasks.
• Work collaboratively with the team to ensure client satisfaction.

Skills

Communication

Customer service

Remote work

Detail-oriented

Job description

Careers In Travel | Destination Pros seeks a detail-oriented Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This remote, flexible role suits someone who communicates well and enjoys travel.

You will handle inquiries via email, phone, and messaging; coordinate itineraries; maintain accurate notes in our systems; and work with the team to ensure a smooth, positive travel experience.