Remote Travel Care & Planning Coordinator

Excitingtravelnow; Statesboro (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work

Advancement opportunities

Job summary

Excitingtravelnow is seeking a friendly, detail‑oriented Customer Care Coordinator who is passionate about delivering excellent service and helping travelers navigate the planning process with confidence. You will be the main point of contact, guiding clients through inquiries, bookings, and itinerary updates while maintaining professional, client‑centered support throughout the journey.

This remote‑friendly role offers training, ongoing mentorship, flexible scheduling, and clear paths for

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Job description

Excitingtravelnow is seeking a friendly, detail‑oriented Customer Care Coordinator who is passionate about delivering excellent service and helping travelers navigate the planning process with confidence. You will be the main point of contact, guiding clients through inquiries, bookings, and itinerary updates while maintaining professional, client‑centered support throughout the journey.

This remote‑friendly role offers training, ongoing mentorship, flexible scheduling, and clear paths for