Remote Travel Care Coordinator - Client Support & Planning

Excitingtravelnow; West Monroe (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is looking for a Customer Care Coordinator to deliver excellent service and build strong client relationships. You'll guide travelers through their planning process while ensuring professional support.

Your role will involve being the primary contact for travel inquiries, providing timely responses, and supporting travel planning. This position requires strong customer service skills and is ideally suited for those who are self-directed and detail-oriented. A flexible remote work environment and opportunities for advancement are offered.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building

Detail-oriented

Self-directed

Learning new systems

Job description

Excitingtravelnow is looking for a Customer Care Coordinator to deliver excellent service and build strong client relationships. You'll guide travelers through their planning process while ensuring professional support.

Your role will involve being the primary contact for travel inquiries, providing timely responses, and supporting travel planning. This position requires strong customer service skills and is ideally suited for those who are self-directed and detail-oriented. A flexible remote work environment and opportunities for advancement are offered.