Remote Travel Care Coordinator - Client Planning & Support

Excitingtravelnow; Sandpoint (ID); Sur place; USD 38 000 - 54 000; Plein temps

Avantages offerts par ce poste

Training

Remote work

Career advancement

Résumé du poste

Excitingtravelnow is seeking a Customer Care Coordinator to deliver excellent service and nurture client relationships throughout the travel planning journey. You will guide travelers through planning, provide attentive support, and ensure smooth communication before, during, and after trips.

The role emphasizes remote work, strong follow-through, and the ability to learn new systems while supporting sales and administration tasks in a fast-paced travel services environment.

Qualifications

• Minimum experience in customer service or administration.
• Able to work remotely with self-direction.
• Comfort with learning new systems and online platforms.
• Interest in travel or tourism is a plus.
• Detail-oriented with strong follow-through.

Responsabilités

• Serve as a primary point of contact for travel‑related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow‑up communication.
• Adhere to company procedures and service standards.

Connaissances

Customer service

Relationship-building

Detail-oriented

Remote work

Sales support

Administration

Learning systems

Travel interest

Description du poste

Excitingtravelnow is seeking a Customer Care Coordinator to deliver excellent service and nurture client relationships throughout the travel planning journey. You will guide travelers through planning, provide attentive support, and ensure smooth communication before, during, and after trips.

The role emphasizes remote work, strong follow-through, and the ability to learn new systems while supporting sales and administration tasks in a fast-paced travel services environment.