Remote Travel Care Coordinator - Client Planning

Excitingtravelnow; Show Low (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Training and ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a passionate Customer Care Coordinator to deliver excellent service and build positive client relationships. This role involves guiding travelers through the planning process, ensuring each client receives attentive support.

The ideal candidate will serve as a primary point of contact for travel inquiries, provide accurate responses, and maintain detailed documentation. A flexible remote work environment and advancement opportunities are offered.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service

Relationship-building

Attention to detail

Sales support

Self-directed

Job description

Excitingtravelnow is seeking a passionate Customer Care Coordinator to deliver excellent service and build positive client relationships. This role involves guiding travelers through the planning process, ensuring each client receives attentive support.

The ideal candidate will serve as a primary point of contact for travel inquiries, provide accurate responses, and maintain detailed documentation. A flexible remote work environment and advancement opportunities are offered.