Remote Travel Planner & Concierge Specialist

Hopesglobalgetaways; Easton (Northampton County); Sur place; USD 34 000 - 52 000; Plein temps

Avantages offerts par ce poste

Fully remote

Flexible scheduling

Training provided

Travel discounts

Résumé du poste

Hope's Global Getaways is a fully remote travel planning company offering flexible scheduling options and comprehensive training. We assist clients worldwide with researching vacation choices, coordinating reservations, and delivering detailed itineraries for destination weddings, honeymoons, cruises, and luxury getaways.

The role focuses on researching options, organizing requested services, and maintaining accurate client files while providing professional service via email, phone, and online

Qualifications

• Strong customer-service and communication abilities are essential.
• Ability to research and compare options over the internet.
• Excellent organization and attention to detail in handling reservations.

Responsabilités

• Speak with customers to identify destination interests, schedules, preferences, and budgets.
• Locate accommodations, cruises, transportation, excursions, activities, and packages.
• Review options and provide information to help customers decide.
• Coordinate services using reservation resources and supplier tools.
• Process and organize reservation information and related documents.
• Provide confirmations, schedules, and important pre-departure information.
• Follow up on outstanding items and ensure accuracy of details.

Connaissances

Customer service

Communication

Attention to detail

Organizational skills

Remote work

Outils

Reservation platforms

CRM software

Description du poste

Hope's Global Getaways is a fully remote travel planning company offering flexible scheduling options and comprehensive training. We assist clients worldwide with researching vacation choices, coordinating reservations, and delivering detailed itineraries for destination weddings, honeymoons, cruises, and luxury getaways.

The role focuses on researching options, organizing requested services, and maintaining accurate client files while providing professional service via email, phone, and online