Remote Travel Planner & Concierge

Hopesglobalgetaways; Jacksonville (NC); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote work environment

Structured onboarding and mentorship

Access to travel industry tools and资源

Travel-related discounts and perks

Career advancement within a growing, e

Job summary

Hope's Global Getaways is a remote travel planning company offering flexible, work-from-home opportunities. We provide onboarding, ongoing mentorship, and access to travel industry tools to help help you support clients planning weddings, honeymoons, cruises, and family vacations.

Join our Remote Travel Services Agent team to assist travelers, coordinate itineraries, and secure reservations across destinations while delivering a high-quality customer experience.

Qualifications

• Interest in customer service, hospitality, tourism, travel, sales, or client support.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Comfortable using computers, web-based systems, and digital communication tools.
• Strong problem-solving skills and a service-oriented mindset.
• Positive attitude, professionalism, and willingness to learn.

Responsibilities

• Assist clients with exploring travel opportunities and vacation possibilities.
• Research destinations, accommodations, cruise itineraries, tours, and travel packages.
• Provide personalized recommendations based on traveler preferences and goals.
• Coordinate travel arrangements, including lodging, transportation, activities, and excursions.
• Support clients throughout the booking and pre-departure process.
• Communicate with travelers through phone, email, and online platforms.
• Collaborate with supplier partners to secure reservations and verify travel details.
• Review itineraries, confirmations, and travel documentation for accuracy.
• Maintain organized client records and booking information.
• Stay informed about destination updates, travel trends, and supplier promotions.
• Deliver professional, responsive service designed to create a positive customer experience.

Skills

Customer service

Communication

Organization

Independent work

Computer literacy

Problem solving

Time management

Positive attitude

Job description

Hope's Global Getaways is a remote travel planning company offering flexible, work-from-home opportunities. We provide onboarding, ongoing mentorship, and access to travel industry tools to help help you support clients planning weddings, honeymoons, cruises, and family vacations.

Join our Remote Travel Services Agent team to assist travelers, coordinate itineraries, and secure reservations across destinations while delivering a high-quality customer experience.