Remote Customer Experience Pro | Travel & Loyalty Support

International SOS; Nevada; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly rate + incentives

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Paid time off

Remote work from home

No sales required

Job summary

Aspire Lifestyles is seeking a dedicated Customer Service Representative to support global client programs from a remote USA location. You will handle inbound requests via phone, email, and chat, delivering accurate, timely assistance on lifestyle services, travel coordination, dining, events, and loyalty benefits.

Join a full-time role with paid training, benefits, and a remote work setup. You will help create seamless customer experiences while upholding quality and performance metrics.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel or loyalty program experience is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty needs.
• Document interactions and manage cases in company systems.
• Maintain quality standards while meeting serviceMetrics

Skills

Passion for helping customers

Strong communication

Interpersonal skills

Multitasking ability

Attention to detail

Education

High school diploma

Tools

GDS systems (Amadeus/Sabre/Galileo)

Job description

Aspire Lifestyles is seeking a dedicated Customer Service Representative to support global client programs from a remote USA location. You will handle inbound requests via phone, email, and chat, delivering accurate, timely assistance on lifestyle services, travel coordination, dining, events, and loyalty benefits.

Join a full-time role with paid training, benefits, and a remote work setup. You will help create seamless customer experiences while upholding quality and performance metrics.