Remote Concierge: Travel & Loyalty Support Specialist

International SOS; Illinois; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Fixed Schedules

Paid training

401K

Medical, Dental & Vision benefits

Remote work from home opportunity

Job summary

Aspire Lifestyles is hiring a Customer Service Representative in the United States for remote work, providing high-quality support to global clients and valued customers.

In this role you will handle inbound requests via phone, email, and chat, delivering polished, timely assistance related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. Flexible scheduling and a strong customer-focused attitude are required.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Aspire Lifestyles is hiring a Customer Service Representative in the United States for remote work, providing high-quality support to global clients and valued customers.

In this role you will handle inbound requests via phone, email, and chat, delivering polished, timely assistance related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. Flexible scheduling and a strong customer-focused attitude are required.