Remote Travel & Loyalty Concierge

International SOS; Illinois; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Remote work from home

Paid training

401K

Medical, Dental & Vision benefits

Paid time off

Competitive hourly rate + incentives

No sales required

Job summary

Aspire Lifestyles is seeking skilled Customer Service Representatives to support global client programs from a remote USA location. You will handle inbound requests via phone, email, and chat, helping customers with travel, lifestyle, and loyalty program needs while upholding high service standards.

We offer a competitive hourly rate, paid training, and benefits with a full-time schedule. Prior call center or hospitality/travel experience is valued, along with strong communication and

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Language fluency in English is required; additional languages are a strong asset.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication

Interpersonal skills

Time management

Multitasking

Education

High school diploma or equivalent

Job description

Aspire Lifestyles is seeking skilled Customer Service Representatives to support global client programs from a remote USA location. You will handle inbound requests via phone, email, and chat, helping customers with travel, lifestyle, and loyalty program needs while upholding high service standards.

We offer a competitive hourly rate, paid training, and benefits with a full-time schedule. Prior call center or hospitality/travel experience is valued, along with strong communication and