Remote Travel Concierge — Vacation Planner & Support

Hallford Travels; Roanoke (VA); A distancia; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and travel arrangements. You will coordinate options, respond to questions, and update suppliers to confirm bookings, all while maintaining accurate records and staying informed on promotions and destination information.

The role emphasizes independent remote work, strong communication, and a proactive service mindset, with opportunities to assist clients before and after travel.

Formación

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.
• Organized with attention to detail.
• Positive attitude and professional communication style.

Responsabilidades

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including packages, cruises, tours, and hotels.
• Respond to client questions and provide travel information.
• Communicate with travel suppliers to confirm reservations and details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Conocimientos

Customer service

Remote work

Email proficiency

Attention to detail

Professional communication

Descripción del empleo

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and travel arrangements. You will coordinate options, respond to questions, and update suppliers to confirm bookings, all while maintaining accurate records and staying informed on promotions and destination information.

The role emphasizes independent remote work, strong communication, and a proactive service mindset, with opportunities to assist clients before and after travel.