Remote Travel Advisor: Vacation Planning & Client Support

Hallford Travels; Elizabethton (TN); Remote; USD 40,000 - 56,000; Full time

Job summary

Hallford Travels is seeking a Remote Customer Service – TRAVEL ADVISOR to assist clients with vacation planning and booking coordination. This role emphasizes friendly, dependable service in a remote setting and offers ongoing support from a travel team.

You will respond to client questions, research travel options, and communicate with suppliers to finalize reservations, while maintaining organized records and staying updated on promotions.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication skills

Remote work

Attention to detail

Professional communication

Independent work

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Customer Service – TRAVEL ADVISOR to assist clients with vacation planning and booking coordination. This role emphasizes friendly, dependable service in a remote setting and offers ongoing support from a travel team.

You will respond to client questions, research travel options, and communicate with suppliers to finalize reservations, while maintaining organized records and staying updated on promotions.