Remote Travel Advisor: Vacation Planning & Support

Hallford Travels; Modesto (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work opportunity

Industry training

Support from travel team

Supplier discounts

Job summary

Hallford Travels is seeking a friendly Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support the booking process from home.

You will research vacation packages, cruises, tours, and hotel accommodations, respond to client questions, and maintain clear records. This role suits someone with strong communication skills who thrives in a remote, client‑facing environment.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Professional communication style.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Organization

Attention to detail

Email proficiency

Tools

Email clients

Online platforms

Job description

Hallford Travels is seeking a friendly Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support the booking process from home.

You will research vacation packages, cruises, tours, and hotel accommodations, respond to client questions, and maintain clear records. This role suits someone with strong communication skills who thrives in a remote, client‑facing environment.