Remote Travel Advisor: Vacation Planning & Support

Hallford Travels; Florence (AL); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work opportunity

Training resources

Support from travel team

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and coordinate travel arrangements from a remote setting. You will support clients through the booking process and provide travel information.

The role emphasizes strong communication, independence, and organized, detail-oriented service. Remote work opportunities accompany ongoing access to industry training and supplier discounts where available.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms and basic computer tools.
• Organized with strong attention to detail.
• Professional communication style.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Strong customer service

Independent in a remote environment

Email communication

Online platforms

Basic computer skills

Organized with attention to detail

Professional communication style

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and coordinate travel arrangements from a remote setting. You will support clients through the booking process and provide travel information.

The role emphasizes strong communication, independence, and organized, detail-oriented service. Remote work opportunities accompany ongoing access to industry training and supplier discounts where available.