Remote Travel Advisor — Vacation Planning & Support

Hallford Travels; Redding (CA); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work

Training & resources

Support from travel team

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support the booking process from anywhere in the United States.

This role requires strong communication, reliability, and the ability to work independently in a remote environment; you will respond to inquiries, confirm reservations with suppliers, maintain records, and stay updated on promotions and destination information.

Qualifications

• Excellent customer service and communication abilities.
• Ability to work remotely with minimal supervision.
• Comfort with email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• Professional and courteous communication style.
• Previous travel or customer service experience is a plus.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Research and coordinate travel options including packages, cruises, tours, and hotels.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Assist clients before and after travel as needed.

Skills

Strong customer service

Communication skills

Work independently

Email proficiency

Organized attention to detail

Professional communication

Tools

Email platforms

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel options, and support the booking process from anywhere in the United States.

This role requires strong communication, reliability, and the ability to work independently in a remote environment; you will respond to inquiries, confirm reservations with suppliers, maintain records, and stay updated on promotions and destination information.