Remote Travel Concierge: Vacation Planning & Service

Hallford Travels; Bethlehem (Clearfield County); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and

Ongoing support from an experienced旅行

Travel industry perks and supplier DIS

Supplier discounts when available

Job summary

Hallford Travels is seeking a friendly Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel arrangements, and support them through the booking process.

The role emphasizes strong communication, independence in a remote environment, and proficiency with email and online platforms. Prior experience in travel is a plus but not required, with ongoing training and access to industry resources provided.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Strong customer service

Communication skills

Independent work

Email proficiency

Attention to detail

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a friendly Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel arrangements, and support them through the booking process.

The role emphasizes strong communication, independence in a remote environment, and proficiency with email and online platforms. Prior experience in travel is a plus but not required, with ongoing training and access to industry resources provided.