Remote Travel Concierge & Vacation Planning Support

Hallford Travels; Clovis (NM); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training and resources

Ongoing support from travel team

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel arrangements, and support them through the booking process from a remote environment.

You will help clients research vacation options, respond to questions, and stay informed on promotions and supplier updates while maintaining organized records of travel arrangements.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Remote work

Communication

Organized

Basic computer skills

Attention to detail

Professional communication

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning, coordinate travel arrangements, and support them through the booking process from a remote environment.

You will help clients research vacation options, respond to questions, and stay informed on promotions and supplier updates while maintaining organized records of travel arrangements.