Remote Travel Concierge & Support Specialist

Effortless travel solutions ETS; Atlanta (GA); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

100% remote work

Job summary

Effortless Travel Solutions in Atlanta, GA seeks a Travel Customer Representative to support clients from booking to return home. You will assist with inquiries, updates, and issue resolution to ensure a seamless travel experience.

This fully remote role emphasizes empathetic service, accurate information, and efficient booking changes. You will respond to inquiries, help with bookings, and ensure travelers enjoy a smooth journey.

Qualifications

• Excellent verbal and written communication.
• Experience in travel or hospitality preferred.
• Organized, dependable, proactive with attention to detail.
• Familiar with booking platforms and systems.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up to confirm trip details and satisfaction.
• Handle concerns with empathy and problem-solving.

Skills

Communication skills

Customer service

Travel knowledge

Organizational skills

Tech-savvy

Job description

Effortless Travel Solutions in Atlanta, GA seeks a Travel Customer Representative to support clients from booking to return home. You will assist with inquiries, updates, and issue resolution to ensure a seamless travel experience.

This fully remote role emphasizes empathetic service, accurate information, and efficient booking changes. You will respond to inquiries, help with bookings, and ensure travelers enjoy a smooth journey.