Remote Travel Concierge — Bookings, Support & Perks

Inspired; Sarasota (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Flexible scheduling

Job summary

Inspired is seeking a Travel Customer Representative to support clients during their travel journey, from booking to returning home. This role involves assisting with inquiries, resolving issues, and providing updates while ensuring exceptional service throughout.

The ideal candidate will have excellent communication skills, customer service experience in travel or hospitality, and a passion for helping others create unforgettable experiences. This is a fully remote position with flexible scheduling and opportunities for growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Organizational skills

Attention to detail

Tech-savviness

Problem-solving skills

Job description

Inspired is seeking a Travel Customer Representative to support clients during their travel journey, from booking to returning home. This role involves assisting with inquiries, resolving issues, and providing updates while ensuring exceptional service throughout.

The ideal candidate will have excellent communication skills, customer service experience in travel or hospitality, and a passion for helping others create unforgettable experiences. This is a fully remote position with flexible scheduling and opportunities for growth.