Remote Travel Concierge & Customer Support Specialist

Effortless travel solutions ETS; Maryland; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Opportunities for growth

Supportive team environment

Job summary

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to support clients during their travel journey. In this fully remote role, you will assist with inquiries, resolve issues, and provide updates, ensuring exceptional service throughout.

The ideal candidate will possess excellent communication skills, strong customer service experience, and a passion for travel. This position offers flexibility, travel perks, and a supportive team environment with ongoing training.

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong customer service experience, preferably in travel or hospitality.
• Must be organized, dependable, and proactive with attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to support clients during their travel journey. In this fully remote role, you will assist with inquiries, resolve issues, and provide updates, ensuring exceptional service throughout.

The ideal candidate will possess excellent communication skills, strong customer service experience, and a passion for travel. This position offers flexibility, travel perks, and a supportive team environment with ongoing training.