Remote Travel Concierge & Customer Support Specialist

Effortless travel solutions ETS; Olympia (WA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to assist clients throughout their travel journey, from booking to return. This 100% remote position requires strong customer service skills, exceptional communication, and a passion for travel.

The ideal candidate is organized, dependable, and comfortable with technology. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. Enjoy flexible scheduling and travel perks while working in a supportive team environment.

Qualifications

• Strong customer service experience in travel or hospitality.
• Excellent verbal and written communication skills.
• Ability to handle complaints with empathy.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Passion for travel

Job description

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to assist clients throughout their travel journey, from booking to return. This 100% remote position requires strong customer service skills, exceptional communication, and a passion for travel.

The ideal candidate is organized, dependable, and comfortable with technology. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. Enjoy flexible scheduling and travel perks while working in a supportive team environment.