Remote Travel Concierge & Booking Support

Inspired; Omaha (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is seeking a Travel Customer Representative to support clients during their travel journey, ensuring exceptional service from booking to return. The role entails responding to inquiries, resolving issues, and providing detailed information about travel services.

The ideal candidate will excel in communication, possess strong customer service skills, and be tech-savvy. This remote position offers flexible scheduling, travel perks, and opportunities for growth within the company.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.

Skills

Excellent verbal and written communication skills

Strong customer service experience (travel or hospitality)

Attention to detail

Comfortable with technology

Empathy and problem-solving skills

Job description

Inspired is seeking a Travel Customer Representative to support clients during their travel journey, ensuring exceptional service from booking to return. The role entails responding to inquiries, resolving issues, and providing detailed information about travel services.

The ideal candidate will excel in communication, possess strong customer service skills, and be tech-savvy. This remote position offers flexible scheduling, travel perks, and opportunities for growth within the company.