Remote Travel Concierge & Reservations Coordinator

Southernbridgegroup; Beaufort (SC); Remote; USD 32,000 - 46,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training & professional development

Mentorship and team support

Access to booking technology

Job summary

Southernbridgegroup is seeking motivated customer services coordinators for a fully remote role based in the United States. The position focuses on assisting customers with researching and selecting destination options, coordinating reservations, and delivering professional service throughout planning and booking.

The role emphasizes independent work in a remote setting, strong communication skills, and a commitment to ongoing training and development to build client relationships and promote

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Communication skills

Customer service

Organization

Independent work

Job description

Southernbridgegroup is seeking motivated customer services coordinators for a fully remote role based in the United States. The position focuses on assisting customers with researching and selecting destination options, coordinating reservations, and delivering professional service throughout planning and booking.

The role emphasizes independent work in a remote setting, strong communication skills, and a commitment to ongoing training and development to build client relationships and promote