Remote Travel Concierge & Reservations Specialist

Southernbridgegroup; San Antonio (TX); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and ongoing development

Access to booking technology

Job summary

Southernbridgegroup is seeking motivated, organized, and customer-focused individuals to join our growing team as Customer Services Coordinators. This fully remote opportunity is ideal for those who enjoy helping others, researching options, communicating with customers, and coordinating memorable experiences.

Responsibilities include assisting customers in researching and comparing options, providing professional service throughout planning and reservations, coordinating bookings, and

Qualifications

• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Self-motivated and comfortable working independently in a remote environment.
• Previous customer service, hospitality, reservations, sales, or administrative experience is helpful but not required.
• Willingness to complete required training.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Customer service

Communication

Organization

Remote work

Multitasking

Job description

Southernbridgegroup is seeking motivated, organized, and customer-focused individuals to join our growing team as Customer Services Coordinators. This fully remote opportunity is ideal for those who enjoy helping others, researching options, communicating with customers, and coordinating memorable experiences.

Responsibilities include assisting customers in researching and comparing options, providing professional service throughout planning and reservations, coordinating bookings, and