Remote Travel Concierge & Relationship Advisor

Hope’s Global Getaways; Westminster (MD); Remote; USD 28,000 - 36,000; Part time

Benefits offered by this job

Fully remote

Flexible scheduling

beginner-friendly training

No prior travel background required

Supplier access

Skill development

Travel discounts

Virtual resources

Job summary

Hope’s Global Getaways is a fully remote travel planning company offering flexible, remote opportunities. As a Journey Relations Advisor, you will connect with clients, understand their vacation goals, and present personalized destination options and arrangements.

You will research hotels, cruises, and activities, manage bookings, and maintain records while delivering clear, helpful guidance to clients across various travel interests.

Qualifications

• Must be at least 18 years old.
• Must reside in the US, UK, Australia, Spain, Mexico, or another qualifying region.
• Strong written and verbal communication skills.
• Self-directed and dependable in a remote work environment.
• Comfortable with email, computers, and internet-based applications.
• Ability to research and compare online options.
• Detail-oriented with good follow-up.

Responsibilities

• Develop professional relationships with prospective and returning clients.
• Learn about each client's interests, dates, and spending range.
• Help clients explore destinations and vacation styles that match their goals.
• Research accommodations, resorts, cruise sailings, transportation, activities, tours, and other requested services.
• Compare available experiences and determine which selections align with client priorities.
• Present personalized suggestions in a clear and helpful manner.
• Explain relevant vacation features, services, inclusions, and general requirements.
• Guide clients through the selection process and answer routine questions.
• Arrange chosen services through authorized supplier and reservation platforms.
• Review booking information to confirm traveler details and dates are correct.
• Maintain clear records of conversations, selections, and confirmed arrangements.
• Stay in contact with clients regarding next steps and outstanding items.
• Track important reservation milestones and payment requirements.
• Share useful information as clients prepare for departure.
• Assist with common booking updates or adjustment requests.
• Continue developing knowledge of vacation products, destinations, and supplier offerings.

Skills

Interpersonal skills

Customer-focused

Written communication

Organizational skills

Attention to detail

Research skills

Clear communication

Multitasking

Remote work

Reliability

Internet literacy

Learning mindset

Job description

Hope’s Global Getaways is a fully remote travel planning company offering flexible, remote opportunities. As a Journey Relations Advisor, you will connect with clients, understand their vacation goals, and present personalized destination options and arrangements.

You will research hotels, cruises, and activities, manage bookings, and maintain records while delivering clear, helpful guidance to clients across various travel interests.