Remote Travel Experience Advisor

Hope’s Global Getaways; Olathe (KS); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Fully remote work opportunity

Comprehensive onboarding and ongoing培训

Access to incentive programs andtravel

Supportive remote team environment

Growth opportunities in travel

Job summary

Hope’s Global Getaways is seeking a Remote Customer Success Advisor to assist clients with planning and organizing their travel experiences from home. You will research destinations, coordinate reservations, and ensure all trip details are accurate while delivering superior service via phone, email, and messages.

The role emphasizes independent work in a fully remote environment, with onboarding, training, and opportunities to grow within the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Strong attention to detail and organizational abilities.
• Comfort with basic computer systems and online platforms.
• Reliable high-speed internet access.

Responsibilities

• Assist clients with developing customized travel itineraries based on preferences and budgets.
• Research and evaluate travel options including flights, hotels, cruises, and activities.
• Compare options and confirm reservations using approved booking platforms.
• Provide accurate travel information and destination recommendations.
• Communicate clearly with clients via phone, email, and messaging tools.
• Manage booking updates, itinerary adjustments, and customer service requests.
• Maintain organized client records and reservation documentation.
• Participate in training programs, team meetings, and ongoing professional development.

Skills

Strong communication

Attention to detail

Organizational skills

Time management

Independence

Basic computer skills

Reliable internet

English proficiency

Job description

Hope’s Global Getaways is seeking a Remote Customer Success Advisor to assist clients with planning and organizing their travel experiences from home. You will research destinations, coordinate reservations, and ensure all trip details are accurate while delivering superior service via phone, email, and messages.

The role emphasizes independent work in a fully remote environment, with onboarding, training, and opportunities to grow within the travel industry.