Remote Travel Concierge & Planning Specialist

Hopesglobalgetaways; Sheboygan (WI); Remote; USD 34,000 - 58,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Travel industry training

Job summary

Hopes Global Getaways offers a fully remote lifestyle advisor role, designed for individuals who love travel and customer service. You’ll research destinations, craft personalized vacation ideas, and coordinate travel plans for clients with diverse interests and budgets.

Training is provided to help you succeed, and you can work full-time or part-time from anywhere. This role emphasizes independent work, proactive communication, and building lasting client relationships in a virtual setting.

Qualifications

• Comfortable connecting with people and learning about their needs.
• Strong communicators with a professional approach.
• Organized and able to manage several responsibilities.
• Detail-conscious and committed to accurate work.
• Able to research information and present options clearly.
• Comfortable working independently in a virtual setting.
• Familiar with computers, internet research, email, and online applications.
• Willing to learn new technology and travel-related systems.
• Self-motivated and able to manage their own schedule.
• Dependable, adaptable, and receptive to coaching.
• Applicants must be at least 18 years of age.
• Must reside in the U.S., U.K., or another qualifying region.

Responsibilities

• Hold conversations with clients to discover their vacation interests and priorities.
• Research destinations and experiences based on individual travel styles.
• Explore resorts, hotels, cruises, tours, transportation, activities, and package options.
• Create vacation suggestions that reflect client preferences and spending goals.
• Help travelers compare different experiences and make informed selections.
• Coordinate chosen accommodations, transportation, excursions, and other trip components.
• Use approved supplier resources and reservation platforms to organize travel arrangements.
• Explain relevant package features, promotions, deadlines, and reservation information.
• Provide clients with confirmations, itinerary information, and important trip updates.
• Follow up on outstanding travel details and client requests.
• Review reservations carefully to help prevent errors or missing information.
• Maintain accurate digital records of client conversations and travel arrangements.
• Continue learning about destinations, travel products, supplier programs, and industry developments.
• Build lasting client relationships through attentive and dependable service.

Job description

Hopes Global Getaways offers a fully remote lifestyle advisor role, designed for individuals who love travel and customer service. You’ll research destinations, craft personalized vacation ideas, and coordinate travel plans for clients with diverse interests and budgets.

Training is provided to help you succeed, and you can work full-time or part-time from anywhere. This role emphasizes independent work, proactive communication, and building lasting client relationships in a virtual setting.