Remote Travel Concierge & Support Specialist

Hallford Travels

Atlanta (GA)

Remote

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Remote work opportunity

Travel industry training

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel planning from a remote environment. You will research options, coordinate arrangements, and provide travel information throughout the planning process.

The role emphasizes excellent communication, independent work, and reliability, with access to training and supplier discounts as part of the travel industry team.

Qualifications

Strong customer service and communication skills.
Ability to work independently in a remote environment.
Comfortable using email, online platforms, and basic computer tools.
Organized with strong attention to detail.
Positive attitude and professional communication style.

Responsibilities

Provide excellent customer service to clients planning travel.
Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations.
Respond to client questions and provide helpful travel information.
Communicate with travel suppliers to confirm reservations and travel details.
Maintain accurate records of client interactions and bookings.
Stay informed on travel promotions, supplier updates, and destination information.
Provide support to clients before and after travel when needed.

Skills

Strong customer service

Remote work

Email & online tools

Detail oriented

Professional communication

Job description

The role emphasizes excellent communication, independent work, and reliability, with access to training and supplier discounts as part of the travel industry team.

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