Remote Travel Concierge & Planning Pro

Hallford Travels; Hot Springs (AR); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Travel industry training

Supplier discounts

Job summary

Hallford Travels is hiring a Remote Travel Customer Support Specialist to assist clients with planning and coordinating travel arrangements from a remote setting. You will respond to inquiries, research options, and ensure smooth bookings with travel suppliers.

The role emphasizes strong communication, independent work in a remote environment, and attention to detail, with perks including remote work access and industry training when available.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Organization

Attention to detail

Job description

Hallford Travels is hiring a Remote Travel Customer Support Specialist to assist clients with planning and coordinating travel arrangements from a remote setting. You will respond to inquiries, research options, and ensure smooth bookings with travel suppliers.

The role emphasizes strong communication, independent work in a remote environment, and attention to detail, with perks including remote work access and industry training when available.