Remote Travel Concierge & Planning Specialist

Hallford Travels; Waterbury (CT); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with their travel-related needs. This remote role involves providing excellent customer service, researching travel options, and coordinating arrangements.

The ideal candidate enjoys helping others, has strong communication skills, and is organized. Successful candidates will benefit from ongoing support and access to travel industry training and perks.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching travel options, including cruises and tours.
• Respond to client questions and provide travel information.
• Communicate with suppliers to confirm reservations.
• Maintain accurate records of client interactions.
• Stay informed on travel promotions and updates.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with their travel-related needs. This remote role involves providing excellent customer service, researching travel options, and coordinating arrangements.

The ideal candidate enjoys helping others, has strong communication skills, and is organized. Successful candidates will benefit from ongoing support and access to travel industry training and perks.