Remote Travel Concierge: Client Support & Bookings

Inspired; Pahrump (NV); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, booking issues, and ensure outstanding service reflects our commitment to excellence. Ideal candidates possess strong communication and customer service experience, attention to detail, and a passion for travel. This is a 100% remote position with flexible scheduling and opportunities for growth within the agency, plus travel perks and industry discounts.

Qualifications

• Excellent verbal and written communication skills required.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with learning technology and booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

High attention to detail

Comfortable with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, booking issues, and ensure outstanding service reflects our commitment to excellence. Ideal candidates possess strong communication and customer service experience, attention to detail, and a passion for travel. This is a 100% remote position with flexible scheduling and opportunities for growth within the agency, plus travel perks and industry discounts.