Remote Travel Concierge & Booking Support

Prestigetravelagencybymich; Columbus (OH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training and supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, booking updates, and ensure each interaction reflects exceptional service. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This role offers 100% remote work, flexible scheduling, travel perks, and opportunities for growth.

Qualifications

• Experience in travel or hospitality preferred.
• Proactive approach in solving problems.
• Ability to work remotely with flexible scheduling.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints empathetically.

Skills

Excellent verbal communication skills

Excellent written communication skills

Strong customer service experience

Organized and dependable

Attention to detail

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will assist with inquiries, booking updates, and ensure each interaction reflects exceptional service. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This role offers 100% remote work, flexible scheduling, travel perks, and opportunities for growth.