Remote Travel Concierge - Customer Support & Bookings

Inspired; Vancouver (WA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth

Travel perks and exclusive discounts

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their journey. This role involves assisting with inquiries, bookings, and ensuring a superior customer experience. Ideal candidates should have strong customer service skills, attention to detail, and a passion for travel. Enjoy 100% remote work, flexible scheduling, and growth opportunities within the agency. Join us to create unforgettable experiences for travelers.

Qualifications

• Strong customer service experience (preferably in travel or hospitality).
• Excellent verbal and written communication skills.
• Organized and dependable with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their journey. This role involves assisting with inquiries, bookings, and ensuring a superior customer experience. Ideal candidates should have strong customer service skills, attention to detail, and a passion for travel. Enjoy 100% remote work, flexible scheduling, and growth opportunities within the agency. Join us to create unforgettable experiences for travelers.