Remote Travel Concierge & Client Coordinator

Next Stop Travel; Sarasota (FL); Remote; USD 32,000 - 42,000; Full time

Job summary

Next Stop Travel, a remote-based organization, seeks a Customer Service Representative to assist clients, arrange service plans, and support coordination processes. You will handle inquiries by email, phone, and online platforms, identify needs, and present suitable options while managing reservations with external providers.

The role emphasizes strong organizational and communication skills, detail orientation, and the ability to work independently in a remote setting to support ongoing

Qualifications

• Experience in customer service, coordination, or administrative roles preferred
• Strong organizational and communication skills
• Ability to work independently and manage priorities effectively

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Communication

Organization

Job description

Next Stop Travel, a remote-based organization, seeks a Customer Service Representative to assist clients, arrange service plans, and support coordination processes. You will handle inquiries by email, phone, and online platforms, identify needs, and present suitable options while managing reservations with external providers.

The role emphasizes strong organizational and communication skills, detail orientation, and the ability to work independently in a remote setting to support ongoing