Remote Travel Concierge & Client Coordinator

Next Stop Travel; Flagstaff (AZ); Remote; USD 21,000 - 34,000; Part time

Benefits offered by this job

Flexible remote work environment

Performance-based compensation

Training and onboarding support

Job summary

Next Stop Travel is seeking a Customer Service Representative to support clients remotely on a part-time schedule. The role focuses on handling inquiries, organizing service arrangements, and coordinating reservations with external providers while maintaining accurate records.

The ideal candidate will have strong communication and organizational skills, be comfortable with digital tools, and work independently in a structured remote environment. Onboarding includes training and ongoing support.

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service experience

Coordination skills

Administrative experience

Organizational skills

Communication skills

Job description

Next Stop Travel is seeking a Customer Service Representative to support clients remotely on a part-time schedule. The role focuses on handling inquiries, organizing service arrangements, and coordinating reservations with external providers while maintaining accurate records.

The ideal candidate will have strong communication and organizational skills, be comfortable with digital tools, and work independently in a structured remote environment. Onboarding includes training and ongoing support.