Remote Travel Concierge & Client Support

Next Stop Travel; Kodiak (AK); Remote; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible remote work

Training opportunities

Job summary

Next Stop Travel is a remote-based company providing structured planning and coordination services. We seek a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a flexible, part-time capacity.

Ideal candidates are detail-oriented, able to manage multiple tasks remotely, and comfortable using digital tools. The role emphasizes responsive client support and accurate record-keeping in internal systems.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Communication

Independent work

Digital tools

Tools

CRM systems

Job description

Next Stop Travel is a remote-based company providing structured planning and coordination services. We seek a Customer Service Representative to assist with client requests, organize service arrangements, and support coordination in a flexible, part-time capacity.

Ideal candidates are detail-oriented, able to manage multiple tasks remotely, and comfortable using digital tools. The role emphasizes responsive client support and accurate record-keeping in internal systems.