Remote Travel Concierge & Client Care Coordinator

HTTravels; Grand Junction (CO); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

100% Remote

Flexible schedule

Comprehensive training provided

Ongoing mentorship and professional发展

Job summary

HT Travels is seeking a Customer Service Coordinator to work directly with clients to coordinate travel planning, answer questions, provide guidance, and ensure exceptional service throughout the vacation planning process. This 100% remote role offers a flexible schedule and comprehensive training.

Ideal candidates come from customer service, administration, scheduling, retail, healthcare, hospitality, education, banking, logistics, or any role focused on helping people.

Qualifications

• No prior travel industry experience required.
• Excellent communication and organizational skills.
• Comfortable using phone, email, and online platforms.

Responsibilities

• Coordinate client communications throughout the vacation planning process.
• Provide professional customer service via phone, email, and online channels.
• Assist clients with planning personalized vacations and travel experiences.
• Coordinate travel reservations and itinerary details.
• Research destinations, cruises, resorts, and travel packages.

Job description

HT Travels is seeking a Customer Service Coordinator to work directly with clients to coordinate travel planning, answer questions, provide guidance, and ensure exceptional service throughout the vacation planning process. This 100% remote role offers a flexible schedule and comprehensive training.

Ideal candidates come from customer service, administration, scheduling, retail, healthcare, hospitality, education, banking, logistics, or any role focused on helping people.