Remote Travel Planner & Customer Success Coordinator

HTTravels; Pueblo (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% Remote opportunity

Flexible schedule

Comprehensive training provided

Ongoing mentorship and professional发展

Job summary

HT Travels is seeking a Customer Service Coordinator to support clients through vacation planning in a 100% remote role. You'll coordinate communications, answer questions, and help tailor travel experiences with professionalism and empathy.

No travel industry experience is required; we provide comprehensive training and ongoing mentorship. If you enjoy helping people, learning new systems, and working a flexible schedule, apply today.

Qualifications

• Customer service or related roles preferred but not required.
• Organized with strong attention to detail.
• Comfortable using phone, email and online tools.
• Willing to learn new technology and systems.

Responsibilities

• Coordinate client communications throughout the vacation planning process.
• Provide professional customer service via phone, email, and online channels.
• Assist clients with planning personalized vacations and itineraries.
• Coordinate travel reservations and itinerary details.
• Research destinations, cruises, resorts, and vacation packages.
• Maintain accurate client records and travel documents.
• Deliver exceptional client experiences from start to finish.

Skills

Customer focus

Professionalism

Attention to detail

Communication skills

Self-motivation

Tech learning

Job description

HT Travels is seeking a Customer Service Coordinator to support clients through vacation planning in a 100% remote role. You'll coordinate communications, answer questions, and help tailor travel experiences with professionalism and empathy.

No travel industry experience is required; we provide comprehensive training and ongoing mentorship. If you enjoy helping people, learning new systems, and working a flexible schedule, apply today.