Remote Travel Planner & Customer Care Coordinator

HTTravels; Casper (WY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

100% Remote

Flexible schedule

Comprehensive training provided

Ongoing mentorship and professional…

Job summary

HT Travels is seeking a Customer Service Coordinator to join our remote team. You will coordinate client communications, answer questions, and guide travelers through the vacation planning process, ensuring exceptional service from start to finish.

No travel industry experience is required. Comprehensive training and ongoing support will help you grow with our expanding travel team as you help clients create memorable trips around the world.

Qualifications

• Customer-focused and enjoy helping others.
• Organized with strong attention to detail.
• Comfortable communicating by phone, email, and online platforms.

Responsibilities

• Coordinate client communications throughout the vacation planning process.
• Provide professional customer service through phone, email, and online communication.
• Assist clients with planning personalized vacations and travel experiences.
• Coordinate travel reservations and itinerary details.
• Research destinations, cruises, resorts, hotels, and vacation packages.
• Maintain accurate client records and travel documentation.
• Stay informed about destination updates and supplier offerings.
• Deliver exceptional client experiences from beginning to end.

Skills

Customer service

Communication

Organization

Remote work

Self-motivated

Tech-savvy

Problem solving

Job description

HT Travels is seeking a Customer Service Coordinator to join our remote team. You will coordinate client communications, answer questions, and guide travelers through the vacation planning process, ensuring exceptional service from start to finish.

No travel industry experience is required. Comprehensive training and ongoing support will help you grow with our expanding travel team as you help clients create memorable trips around the world.