Remote Customer Service Coordinator - Travel Planning

HTTravels; Fort Smith (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% Remote

Flexible schedule

Comprehensive training

Mentorship

Professional development

Advancement opportunities

Job summary

HT Travels is seeking a friendly, organized Customer Service Coordinator to join our remote team. You will coordinate client communications, answer questions, and help plan personalized vacations with professional service.

No travel industry experience is required; comprehensive training and ongoing mentorship are provided. The role emphasizes clear communication, independence, and a passion for helping clients create memorable travel experiences.

Qualifications

• Must be customer-focused and able to help clients effectively.
• Excellent communication across phone, email, and online platforms.
• Strong attention to detail and organizational skills.

Responsibilities

• Coordinate client communications during vacation planning.
• Provide professional customer service via phone, email, and online chat.
• Assist clients with planning personalized vacations and travel itineraries.
• Book travel reservations and manage itinerary details.
• Research destinations, cruises, hotels, and packages.
• Maintain accurate client records and documentation.
• Stay informed about updates from destinations and suppliers.
• Deliver exceptional client experiences from start to finish.

Skills

Customer service

Strong communicator

Organized

Independent worker

Willing to learn

Job description

HT Travels is seeking a friendly, organized Customer Service Coordinator to join our remote team. You will coordinate client communications, answer questions, and help plan personalized vacations with professional service.

No travel industry experience is required; comprehensive training and ongoing mentorship are provided. The role emphasizes clear communication, independence, and a passion for helping clients create memorable travel experiences.