Remote Travel Concierge: Client Services & Planning

HTTravels; Spokane Valley (WA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

100% Remote opportunity

Flexible schedule

Comprehensive training provided

Ongoing mentorship and development

Supportive team environment

Leadership and advancement potential

Access to travel industry education

Job summary

HT Travels is seeking a friendly Client Services Representative to assist clients in planning vacations, answer questions, and coordinate itineraries with a focus on personalized service throughout the process.

The role is fully remote, offering a flexible schedule, comprehensive training, and ongoing mentorship within a supportive team. Prior travel industry experience is not required as training is provided to help you succeed.

Qualifications

• Experience in customer service or related fields is welcomed but not required.
• Excellent communication skills and a professional phone/email demeanor.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Provide personalized support to clients throughout the vacation planning process.
• Answer client questions and assist with travel-related inquiries.
• Coordinate travel reservations and itinerary details.
• Research destinations, cruises, resorts, hotels, and vacation packages.
• Maintain accurate client records and travel documentation.
• Communicate professionally through phone, email, and online platforms.
• Stay informed about destination updates and supplier offerings.
• Deliver exceptional client experiences from beginning to end.

Skills

Customer service

Communication

Organization

Independent work

Self-motivated

Adaptability

Job description

HT Travels is seeking a friendly Client Services Representative to assist clients in planning vacations, answer questions, and coordinate itineraries with a focus on personalized service throughout the process.

The role is fully remote, offering a flexible schedule, comprehensive training, and ongoing mentorship within a supportive team. Prior travel industry experience is not required as training is provided to help you succeed.