Remote Travel Concierge & Client Success

HTTravels; Fargo (ND); Remote; USD 24,796 - 38,572; Full time

Benefits offered by this job

100% Remote

Flexible schedule

Comprehensive training provided

Ongoing mentorship

Professional development opportunities

Leadership growth opportunities

Supportive team environment

Access to travel education and vendor/

Job summary

HT Travels is seeking a Remote Client Services Coordinator to support clients through the vacation planning process, coordinate travel details, and help craft memorable travel experiences. The role is 100% remote with a flexible schedule and comprehensive training.

No prior travel industry experience is required, and transferable customer-service skills are welcomed. You will build relationships, respond to inquiries via phone, email, and online chat, and collaborate with travel suppliers to

Qualifications

• Friendly and professional demeanor with strong communication skills.
• Organized and detail-oriented, able to manage multiple tasks remotely.
• Comfortable learning new technology and systems.
• Self-motivated and dependable with a client-focused mindset.

Responsibilities

• Build positive relationships with clients through exceptional service.
• Assist clients with planning personalized vacations and travel experiences.
• Research destinations, accommodations, cruises, tours, and vacation packages.
• Coordinate reservations and travel itineraries.
• Respond to client inquiries through phone, email, and online communication.
• Maintain organized client records and travel documentation.
• Collaborate with travel suppliers and partners.
• Stay current on destination information and travel updates.
• Help ensure a smooth and enjoyable planning experience for every client.

Skills

Customer service

Communication

Organization

Remote work

Tech-savvy

Job description

HT Travels is seeking a Remote Client Services Coordinator to support clients through the vacation planning process, coordinate travel details, and help craft memorable travel experiences. The role is 100% remote with a flexible schedule and comprehensive training.

No prior travel industry experience is required, and transferable customer-service skills are welcomed. You will build relationships, respond to inquiries via phone, email, and online chat, and collaborate with travel suppliers to