Remote Customer Experience Coordinator - Travel Planning

HTTravels; Salem (OR); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

100% Remote

Flexible schedule

Comprehensive training provided

Ongoing mentorship

Professional development

Supportive team environment

Leadership opportunities

Travel industry education

Job summary

HT Travels is hiring a Customer Service Coordinator to support clients in planning vacations. This remote role emphasizes flexible scheduling and thorough training to build strong client relationships.

Ideal candidates are friendly, organized, and motivated to learn new systems, thriving in a supportive team environment with opportunities for professional growth in the travel industry.

Qualifications

• experience in assisting customers via phone, email, or chat.
• ability to manage multiple tasks and calendar scheduling with attention to detail.
• comfortable learning new software and systems.

Responsibilities

• Coordinate client communications throughout the vacation planning process.
• Provide professional customer service through phone, email, and online communication.
• Assist clients with planning personalized vacations and travel experiences.
• Coordinate travel reservations and itinerary details.
• Research destinations, cruises, resorts, hotels, and vacation packages.
• Maintain accurate client records and travel documentation.
• Stay informed about destination updates and supplier offerings.

Skills

Customer service

Communication

Scheduling

Organization

Self-motivated

Tech savvy

Remote work

Job description

HT Travels is hiring a Customer Service Coordinator to support clients in planning vacations. This remote role emphasizes flexible scheduling and thorough training to build strong client relationships.

Ideal candidates are friendly, organized, and motivated to learn new systems, thriving in a supportive team environment with opportunities for professional growth in the travel industry.