Remote Travel Concierge: Bookings, Support & Perks

Inspired; Aurora (CO); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexibility in scheduling

Travel perks and exclusive discounts

Ongoing training and supportive team environment

Job summary

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and ensure customer satisfaction. The ideal candidate will have excellent communication skills and prior experience in customer service, ideally within the travel sector. Enjoy a remote work opportunity with flexible scheduling, travel perks, and growth potential within the agency.

Qualifications

• Proven customer service experience, preferably in travel or hospitality.
• Strong communication skills for responding to inquiries effectively.
• Organized and proactive with attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with bookings, changes, cancellations, and special requests.
• Provide accurate information about travel documents and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Technology comfort and quick learning

Job description

A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You will respond to inquiries, assist with bookings, and ensure customer satisfaction. The ideal candidate will have excellent communication skills and prior experience in customer service, ideally within the travel sector. Enjoy a remote work opportunity with flexible scheduling, travel perks, and growth potential within the agency.