Remote Travel Concierge: Bookings, Support & Perks

Inspired; Bend (OR); Remote; USD 44,000 - 54,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Opportunities for growth

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll assist with inquiries, provide booking updates, and ensure exceptional service. Ideal candidates possess strong communication and customer service skills, attention to detail, and a passion for travel. Enjoy the flexibility of remote work, opportunities for growth, and exclusive travel perks while working in a supportive team environment.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Excellent communication skills both verbally and in writing.
• Organized, dependable, and proactive individual.

Responsibilities

• Respond to inquiries promptly and professionally via various platforms.
• Assist with travel bookings including changes and cancellations.
• Provide accurate information about destinations and policies.
• Follow up to confirm trip details and client satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Technology proficiency

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll assist with inquiries, provide booking updates, and ensure exceptional service. Ideal candidates possess strong communication and customer service skills, attention to detail, and a passion for travel. Enjoy the flexibility of remote work, opportunities for growth, and exclusive travel perks while working in a supportive team environment.