Remote Travel Concierge: Bookings, Support & Perks

Inspired; Westminster (CA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Supportive team environment with ongoing training

Job summary

A premier travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll respond to inquiries, assist with bookings, and ensure customer satisfaction through excellent service. The ideal candidate should possess strong communication skills and a passion for travel. This role offers the flexibility of remote work, growth opportunities, and travel perks. Join us to create unforgettable experiences for clients, all while working from the comfort of your home.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Excellent communication skills, both verbal and written.
• Comfortable using technology and booking platforms.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and policies.
• Follow up with clients to ensure satisfaction.
• Handle complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Job description

A premier travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll respond to inquiries, assist with bookings, and ensure customer satisfaction through excellent service. The ideal candidate should possess strong communication skills and a passion for travel. This role offers the flexibility of remote work, growth opportunities, and travel perks. Join us to create unforgettable experiences for clients, all while working from the comfort of your home.