Remote Travel Concierge: Bookings, Support & Growth

Effortless travel solutions ETS; Long Beach (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training and supportive team environment

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients from booking to travel return. The role involves responding to inquiries, assisting with bookings and changes, and providing accurate travel information.

The ideal candidate possesses strong communication and customer service skills, is detail-oriented, and has a passion for travel. This position is remote with flexible hours and includes travel perks and opportunities for growth.

Qualifications

• Must have excellent communication skills; preferably in travel or hospitality.
• High attention to detail and organization.
• Comfortable navigating booking platforms and systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings and changes.
• Provide accurate travel information to clients.
• Follow up to ensure client satisfaction.
• Handle concerns with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and proactive

Technology proficient

Passion for travel

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients from booking to travel return. The role involves responding to inquiries, assisting with bookings and changes, and providing accurate travel information.

The ideal candidate possesses strong communication and customer service skills, is detail-oriented, and has a passion for travel. This position is remote with flexible hours and includes travel perks and opportunities for growth.