Remote Travel Concierge

Effortless travel solutions ETS; Kodiak (AK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journeys. You will respond to inquiries, assist with bookings, and ensure a high level of service.

The ideal candidate possesses excellent communication skills and strong customer service experience, preferably in travel or hospitality. This role is 100% remote with flexible scheduling and offers travel perks, discounts, and a supportive team environment.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Ability to learn booking platforms and systems quickly.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journeys. You will respond to inquiries, assist with bookings, and ensure a high level of service.

The ideal candidate possesses excellent communication skills and strong customer service experience, preferably in travel or hospitality. This role is 100% remote with flexible scheduling and offers travel perks, discounts, and a supportive team environment.