Remote Travel Concierge: Bookings, Support & Growth

Effortless travel solutions ETS; Dothan (AL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative. This role involves supporting clients throughout their travel journey, handling inquiries, providing updates and ensuring exceptional service. The ideal candidate is organized, dependable, and has strong communication skills.

As a remote position, the role offers flexible scheduling and opportunities for growth. Travel perks and exclusive discounts are also available, ensuring a supportive team environment with ongoing training.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized and dependable with high attention to detail.
• Comfortable with technology and quick to learn new platforms.
• Passionate about travel and helping others plan memorable experiences.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Comfortable with technology

Problem-solving skills

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative. This role involves supporting clients throughout their travel journey, handling inquiries, providing updates and ensuring exceptional service. The ideal candidate is organized, dependable, and has strong communication skills.

As a remote position, the role offers flexible scheduling and opportunities for growth. Travel perks and exclusive discounts are also available, ensuring a supportive team environment with ongoing training.