Remote Travel Concierge: Bookings, Support & Growth

Effortless travel solutions ETS; South Carolina; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return home. Responsibilities include assisting with inquiries, resolving issues, and providing booking updates.

The ideal candidate will have excellent communication skills, strong customer service experience, and a passion for travel. This role offers 100% remote work, flexible scheduling, and travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, ideally in travel or hospitality.
• Organized, dependable, and proactive with attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information on destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.

Skills

Excellent verbal and written communication skills

Strong customer service experience (preferably in travel or hospitality)

Organized and dependable

Comfortable with technology

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return home. Responsibilities include assisting with inquiries, resolving issues, and providing booking updates.

The ideal candidate will have excellent communication skills, strong customer service experience, and a passion for travel. This role offers 100% remote work, flexible scheduling, and travel perks.